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Has anyone had lost or stolen luggage with United or any other airline?

 

One of my mom's bags was lost or stolen in a United flight and I want to make sure she gets fully refunded for her losses so want to know what it is they look for in the claim form you have to fill out.

 

If you've had to fill out any of these forms and have any tips or advice it would be appreciated.

 

Thanks.

How long has it been? Most people I know who have lost their luggage have usually had it turn up within a couple of days.

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The flight was last Tuesday night. I'm pretty sure it was stolen in Miami. She changed planes in Washington DC and saw the bag there and United shows it as being "scanned" in Miami so it arrived in Miami. Some POS probably stoled it.

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