taurus

Nice pick by Cabs.

RBI for the Hammer!

The whole "put her on the phone" part makes it pretty obvious that the second operator didn't quite comprehend that he was stating that his mom was unconscious/dead. She sent the cops to find out what was going on like she was supposed to....yeah, she was a bitch to the kid, but they don't send out cops purely to harass kids. Those cops get dispatched, regardless, if there isn't someone to clear up what's going on. I wasn't implying that she sent the cops to harass the kid; merely that she sent the cops in addition to scolding him for what she thought was a prank call. She shouln't be confrontational with the caller. Especially now that it makes her entire agency look bad in hindsight, given the circumstances. That's why the real question is what went on with the first 911 call....the second one, which is getting all the pub, is basically irrelevant, imo. I agree that the primary concern should be to find out why there was no response to the first call. But that doesn't make the second operator's behavior irrelevant, IMHO.

Any call into 911 should have someone sent to check it out. It's not up to the call taker to decide if it's a prank or not. At least the way it works here, even if they think it's kids playing on the phone (or even if there's no voice or sound at all), the police are sent. On the second call, the kid is pretty clear in saying that his mother passed out. Nevermind that the mother was already dead, that operator handled the call horribly; instead of sending rescue she took it as a prank and told him she was sending the police and he would get in trouble. She basically only got it half-right and gave the kid a hard time to boot. If she was still alive, by the time the police got there and found out what was going on, it would then take several more minutes for the paramedics to arrive. Every second counts.

Is anyone with Dish getting this game?? I'm not.

Luis. :thumbup