August 2, 200422 yr This was evidence used in a case, where a woman sued a technical support representive. It's a transcription of the recording between the teech guy, and the woman (whose names have not been included to protect their privacy). Tech: "Ridge Hall computer assistance; may I help you?" Woman: "Yes, well, I'm having trouble with WordPerfect." Tech: "What sort of trouble?" Woman: "Well, I was just typing along, and all of a sudden the words went away." Tech: "Went away?" Woman: "They disappeared." Tech: "Hmm. So what does your screen look like now?" Woman: "Nothing." Tech: "Nothing?" Woman: "It's blank; it won't accept anything when I type." Tech: "Are you still in WordPerfect, or did you get out?" Woman: "How do I tell?" Tech: "Can you see the C: prompt on the screen?" Woman: "What's a sea-prompt?" Tech: "Never mind, can you move your cursor around the screen?" Woman: "There isn't any cursor: I told you, it won't accept anything I type." Tech: "Does your monitor have a power indicator?" Woman: "What's a monitor?" Tech: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?" Woman: "I don't know." Tech: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?" Woman: "Yes, I think so." Tech: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall." Woman: "Yes, it is." Tech: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?" Woman: "No." Tech: "Well, there are. I need you to look back there again and find the other cable." Woman: "Okay, here it is." Tech: "Follow it for me, and tell me if it's plugged securely into the back of your computer." Woman: "I can't reach." Tech: "Uh huh. Well, can you see if it is?" Woman: "No." Tech: "Even if you maybe put your knee on something and lean way over?" Woman: "Oh, it's not because I don't have the right angle -- it's because it's dark." Tech: "Dark?" Woman: "Yes, the office light is off, and the only light I have is coming in from the window." Tech: "Well, turn on the office light then." Woman: "I can't." Tech: "No? Why not?" Woman: "Because there's a power failure." Tech: "A power... A power failure? Aha, okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?" Woman: "Well, yes, I keep them in the closet." Tech: "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from." Woman: "Really? Is it that bad?" Tech: "Yes, I'm afraid it is." Woman: "Well, all right then, I suppose. What do I tell them?" Tech: "Tell them you're too !@#$ing stupid to own a computer."
August 2, 200422 yr :lol that's one oblivious person, and i'm only saying that vecause i dont want to call her stupid
August 3, 200422 yr Wow is this true? If it is its one of the most saddest and most funniest things I've ever read. :lol
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