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I remember I had to call twice to get my AOL account cancelled because the first time they said they would and never did. The second time I called, it took almost an hour of back and forth wrangling, much like what went on here, to finally get them to cancel it. For good measure, I ended up calling the credit card company and made sure that no future AOL deductions were made from the account.

 

 

It truly is a nightmare to get rid of.

they kept offering me deals otherwise it was a pretty simple process, guess i'm one of the lucky ones.

Wow.

 

I had the same thing happen to me about a year ago.

 

A female AOL rep kept me on the phone FOREVER.

 

Then, they charged me for another 2 months AFTER I cancelled the account.

 

I was so pissed I typed a 4 page letter threatening litigation and sent it off to their customer service department.

I wonder if that operator regrets pressing him that bad. AOL probably didn't take 2 seconds when this call became known to fire him.

wow the same thing happened to me, i tried to cancel the account and he was asking me about 100 questions a minute, and i finally canceled it 20 minutes later...no joke.

happened to me 2 years ago, they offered me a couple months at half price but i just wanted to get rid of it. finally i was able to after long time of explaining everything. got me really frustrated.

nice to know because i have aol and i don't really feel like having them as my ISP.