,

 

Thank you for contacting the Comcast Office of Rick Germano, Senior Vice

President of Customer Operations regarding the programming on FSN.

 

I can certainly understand your concerns over the programming and thank

you for taking the time to provide us with your suggestion on how to

improve our service. I have forwarded your suggestion to the appropriate

management team for further review and action. We appreciate your

interest in making Comcast the best entertainment value possible.

 

If you have any more questions feel free to reply to this email.

 

To assure the proper tracking of this issue, we have created the

following customer service ticket: 121473642

 

Please refer to this number should you contact us regarding this same

issue.

 

I appreciate you providing us the opportunity to assist you

 

Sincerely,

Adam Wrenn

Office of Rick Germano

 

 

 

So, I am not sure if it helped but hopefully if I submit many more at some point it will work!

nice. GL

Good stuff, but just call them and make your case heard. Your the paying customer, I haven't had any problems with Comcast before about other issues. Just keep pushing you never know what may happen. Comcast has gotten better in customer service and such. Adelphia was horrible when it was around for me.

Maybe once I am done with class (Next week) I will write an email or call them. I WANT my Marlins on t.v in Tally!!!

i think that later that send to everyone it automic latter to who ever send them e-mail

Comcast is the worse company ever. I just got my own appartment and the only way i can watch tv is through comcast cable. 2 months now and i have not stopped going to the "payment centers" and being on the phone with them constantly, nobody seems to know what the hell they are doing.

 

I have the same problems with FSNHD/SUNNHD, sometimes it works... sometimes it doesn't, but thats the least of my problems with them.

,

 

Thank you for contacting the Comcast Office of Rick Germano, Senior Vice

President of Customer Operations regarding the programming on FSN.

 

I can certainly understand your concerns over the programming and thank

you for taking the time to provide us with your suggestion on how to

improve our service. I have forwarded your suggestion to the appropriate

management team for further review and action. We appreciate your

interest in making Comcast the best entertainment value possible.

 

If you have any more questions feel free to reply to this email.

 

To assure the proper tracking of this issue, we have created the

following customer service ticket: 121473642

 

Please refer to this number should you contact us regarding this same

issue.

 

I appreciate you providing us the opportunity to assist you

 

Sincerely,

Adam Wrenn

Office of Rick Germano

 

 

 

So, I am not sure if it helped but hopefully if I submit many more at some point it will work!

 

 

 

Sounds like a bunch of BS

What really sucks is us North Florida users will not be able to see ANY of the games on TV this week, whether they are on FSN or SUN. Thankfully after this week more games will be available to watch.

What really sucks is us North Florida users will not be able to see ANY of the games on TV this week, whether they are on FSN or SUN. Thankfully after this week more games will be available to watch.

 

So can you not watch todays game on FSN?? I am also in Tallahassee and I can't watch it on FSN, but can watch it on FSNHD. Weird thing is is that my guide says the Marlins game is supposed to be on regular FSN, but its not

It sounds like automatic answering machine.

 

huh?

Maybe once I am done with class (Next week) I will write an email or call them. I WANT my Marlins on t.v in Tally!!!

 

I tried calling them early last season when I was pissed about this. The girl did not know what I was talking about, period. I'm not even sure if she knew who the Marlins were.

 

Anyway, some guy (not me) posted how to get around this (basically free MLB.tv):

 

(Information Deleted by MarlinsMY)

 

I didn't find that guy's post - was it deleted for some reason? This probably isn't legal but it's streaming smoothly!!!

ahh again , the game is listed as being shown on FSN and it is not on. Very frustrating :banghead

Fishckc24...can you please post the email address for the Office of Rick Germano at Comcast. Thanks.

http://www.comcast.com/Corporate/Customers...tus&pos=Nav

 

TADA!!!

 

 

Fishckc24...can you please post the email address for the Office of Rick Germano at Comcast. Thanks.

Yeah...I sent an email using that link. My response came from a local Comcast rep. who makes it sound like they have no control over the situation. It sounds like BS to me. Just wish someone could give us a straight answer. See there response:

 

Thank you for contacting Comcast via e-mail.

 

The broadcast (and cablecast) right to carry a Major League Baseball

game is strictly controlled by MLB and the "local" team playing in the

televised game.

 

Each team has a "home territory" in which the team has the right to

control which television stations or cable regional sports networks can

carry that team's games. Territories can be multi-state and some

territories include more than one team (e.g. the NY Mets and Yankees

share the NY metro market).

 

Each team sells the rights to carry some games to a local TV station

(usually the Away games) and may sell the rights to carry others

(usually the Home games) to a regional sports network (e.g. Comcast

SportsNet).

 

Blackout restrictions are designed to protect the local outlet that has

bought the rights to the games from other local stations that don't have

local rights and from having the games "imported" from other markets on

cable networks.

 

Here are a few examples:

 

Richmond has been a part of the Baltimore Orioles "home territory" for

decades. About 80 games, mostly Home games, appear on Comcast

SportsNet, the regional sports network in the mid-Atlantic area.

Because Comcast SportsNet has the exclusive rights to those games, no

other station can carry those games in Richmond or throughout the

territory without permission of Comcast SportsNet. The away games are

usually carried on a broadcast station in the Baltimore-Washington area.

No other station in the Baltimore-Washington area can carry those games

without the rights holder's permission.

 

The Nationals, the new MLB team in Washington DC, is also in the same

territory as the Orioles. The Mid-Atlantic Sports Network has the

rights to carry those games. Because Richmond is part of the "home

territory" for the Washington Nationals, no station in the Richmond area

can carry any Nationals games without the permission of the rights

holder, the Mid-Atlantic Sports Network. So, if the Washington

Nationals play the Atlanta Braves, a game that would appear on the cable

network TBS across the county, we, and every other cable operator in the

National?s territory, are required to black out TBS during that

game. Sometimes the cable network provides alternate programming

during that time.

 

Similar situations occur in professional football, basketball and hockey

games occasionally also.

 

Thank you for choosing Comcast.

 

Sincerely,

 

Ely

Comcast Customer Care Specialist

I would suggest all correspondences go directly to "rick" be nice but make it clear you are considering cancelling your comcast service. I am so sick of it I brought the mlb audio package it is cheap it cant be blacked out and at least i can hear the game